Privacy and Cookies

Privacy Policy Mabtech

We have updated our privacy policy with regards to the upcoming enforcement of the GDPR (the General Data Protection Regulation, EU 2016/679) and have clarified the handling of all personal data.

Mabtech respects your right to privacy and will handle any supplied information accordingly. This Privacy Policy explains how we collect and process your personal information and applies to the information that we collect on www.mabtech.com and during any other interaction between you and Mabtech. By submitting personal information, you agree to that we process such information and may share such information with trusted parties’ business that help us run our business, e.g. shipping companies.

You can request access to the personal data we hold about you at any time and you can also request that we correct any personal data about you or request to have it removed. Some data retaining is required for inspection and audits defined by regional regulatory legislation, e.g. taxation and financial reporting as well as other factors as defined by regional governing entities.

In general, any personal information that you have given to Mabtech or that is collected by us will be processed only for the purposes described in the present Privacy Policy or for a purpose that we communicate to you at the time of collection.

Information we collect

You may provide us with your personal information several ways:

By entering into a specific contract with us
By placing an order with Mabtech through www.mabtech.com or by email, fax and phone
By contacting us for technical or product support
Providing feedback on Mabtech’ s products and services
When accessing www.mabtech.com
By filling in forms at events, exhibitions, conferences
Through social media or by post

The information you provide us might include your name, job title, email address, affiliated company/institution, phone number, and/or area of research.

Information from external sources

In some cases, we may collect information about you (name, job title, email addresses, the company/institution, research area) from public sources such as publications, scientific journals, social media and other trustworthy external sources such as events, exhibitions, conferences, networking sources who are legally permitted or required to disclose such information.

Non-personal information collected automatically

www.mabtech.com uses cookies which enables us to make sure that the contents in the website is presented in the most effective way. This information does not tell us in anyway who you are. The cookies collect data

About the device that you use to visit www.mabtech.com
ISP (Internet Service Provider) and IP (Internet Protocol)
Geographical area (city/country and no specific details)
Information on how you have navigated through our website, the time that you have spent on the website. (This information is collected through Google Analytics)

This site uses cookies. Cookies are files stored in your browser and are used by most websites to help personalize your web experience. You may disable cookies if you wish, through changing your internet browser settings. We strongly recommend that you leave cookies enabled on this site. If cookies are disabled, you will experience reduced functionality or will be prevented from using this site altogether. By using this site without changing the browser settings you are agreeing to our use of cookies.

For further information on the cookies that we use, please read the Cookie Policy at the end of this Privacy Policy.

How we handle your information

Your personal information will only be used for the requested purpose and possible marketing purposes and will not be distributed elsewhere.

We use your personal information to:

Fulfill the contract with you (to enable shipment and billing of orders)
Help you with inquiries and technical support
Provide you with information relevant to the products or service you have purchased
Send you appropriate marketing information
Perform customer surveys
Perform market research and analysis to help serving you better

The information will not be sold, rented or distributed to others for external use. Customer credit card and account numbers will be used only for the fulfillment of individual purchases. We may share your personal information with trusted third parties that help us operate our business, such as credit card processing companies, shipping companies, business system support companies. By submitting personal information, you agree to that we process such information and may share such information with trusted parties’ business that help us run our business, e.g. shipping companies.

Cookie Policy Mabtech

www.mabtech.com uses cookies. Cookies are files stored in your browser and are used by most websites to help personalize your web experience. You may disable cookies if you wish, through changing your internet browser settings. We strongly recommend that you leave cookies enabled on this site. If cookies are disabled, you will experience reduced functionality or will be prevented from using this site altogether. By using www.mabtech.com without changing the browser settings you are agreeing to our use of cookies.

Our use of Cookies
We currently use, and may in the future use cookies on www.mabtech.com to:

Help us maintain security and verify your details when you use the website, so that you do not have to re-enter your details each time you enter a new page.
Help us recognize you as a unique user when you return to our website to customize your use of this site, with information such as your preferred country and currency.
Collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use our website and help us improve the structure and performance of the site. For this we use cookies which collect information and send it to third parties. Currently we use Google Analytics - please check their website for more information about their use of cookies.

If you have any queries about this policy, please contact us.